+1.800.351.6976 Hainan Airlines Cancellation Policy | Cancel Ticket

Hainan Airlines is the leading airline in China that is committed to offering a wide range of domestic and international flights.

If you are willing to cancel your Hainan Airlines flight, it is recommended that you obtain information about Hainan Airlines cancellation policy before proceeding.

24-hour cancellation policy (depends on country of origin and airlines)
Paying attention to the needs and situations of passengers, Hainan Airlines introduces a 24-hour cancellation policy. Hainan Airlines offers more flexibility and benefits to passengers while managing their booking.

Under Hainan Airlines' 24-hour cancellation policy, passengers can cancel a flight booked at Hainan Airlines within 24 hours of purchase. Hainan Airlines will provide a full refund of the cost of your ticket in the event that the booking is made a week or more prior to the departure date of your Hainan Airlines flight. Hainan Airlines rights to change the 24-hour cancellation at any time.

Hainan Airlines Cancellation Policy in Detail

If a passenger cancels a Hainan Airlines flight several hours before the flight takes off, and the time for booking the flight is less than one week, then Hainan Airlines will require payment of a fine, which will entirely depend on Hainan Airlines’ fare regulations.

Cancellation Policy
Hainan Airlines provides the convenience of canceling flights online. In addition, passengers can fill out a refund application form on the official website of HNA at https://www.hainanairlines.com/ to request a refund online. Refunds are only applicable to eligible Hainan Airlines tickets cancelled within the valid period. After the ticket expires, Hainan Airlines will not provide refunds. Hainan Airlines' refund request may take some time to process and can be approved within 7 to 10 working days. If Hainan Airlines cancels a Hainan Airlines flight for any unavoidable reason, it will provide passengers with compensation to book the next Hainan Airlines flight. Therefore, you can easily cancel your flight and get a Hainan Airlines refund.

Hainan Airlines also stipulates cancellation fees for domestic and international flights. If you don’t know the cost of Hainan Airlines’ international flight cancellation, please follow the instructions below:

If the ticket request is cancelled without reason after 24 hours, Hainan Airlines' cancellation fee is $100 to $500. If you cancel a Hainan Airlines flight within 24 hours after the scheduled flight takes off, a fee of $100 to $400 will be charged as Hainan Airlines' cancellation fee. You can also make a cancellation request after canceling the ticket.

Sometimes plans change and you have to cancel the HNA flight you have been waiting for for months. If you ever need to cancel a Hainan Airlines flight, then you know that the process is expensive and complicated.

If you happen to book a ticket on Hainan Airlines and need to cancel, then you have come to the right place! You can find all the information needed to navigate the HNA cancellation policy and determine the policy that applies to your situation.

Hainan Airlines Cancellation Fee

After the specified period of time offered by Hainan Airlines, if the passenger wishes to cancel the ticket, the cancellation fee must be paid by the passenger. The cancellation fee of Hainan is calculated after reviewing the duration of the flight and the class of service selected by the passenger.

An economy class passenger must pay $ 450 as a cancellation fee. However, if he wants to make changes to the current route, he has to pay $ 200 as a change fee.
A business class ticket requires a fee of $ 400 as a cancellation fee for Hainan Airlines. But if he wants to change the current route, the airline will charge $ 200 as a change of direction.
No cancellation fee is charged if the driver is less than 2 years old.
All ticket prices are penalized as a cancellation fee for Hainan Airlines if passengers travel with non-refundable tickets or promotional tickets.
Hainan Airlines will not charge a fee if the ticket is canceled on time (24 hours without risk).
According to the cancellation policy, the airline will charge a cancellation fee, even if the passenger is 5 to 15 years old.

How Do I Cancel My Flight on Hainan Airlines

Run any web browser on your computer. Visit the Hainan Airlines homepage https://www.hainanairlines.com/. Click the "Login" or "Login" button in the upper right corner of the web page. Enter your Hainan Airlines login details. Press the yellow "Connect" button.

If you have forgotten your Hainan Airlines login details, check the "Do you need help logging in?" Link below.
If you are a frequent flyer of Hainan Airlines, you can try the small box "Remember me?" After mentioning your Hainan Airlines login details so that you do not have to worry about remembering your username and password.

If you don't have a Hainan Airlines account, you can skip the sign-in process. Visit the Hainan Airlines cancellation webpage. Enter the correct confirmation number, your name. Now, hit the 'Continue' button. As per Hainan Airlines' cancellation policy, you must enter the exact name of the person who originally booked the flight ticket.

Click the'Flights tab' at the top of the homepage. You will be redirected to many options and links. Hit the'Manage Hainan Airlines Booking' link https://www.hainanairlines.com/ in the'Flights' header.
Click on the'Cancel Hainan Airlines booking' link. Then click on'Manage Reservations'. You will see a new page offering several different options. Click the'Cancel Hainan Airlines reservation' button.
Three boxes will appear on the desktop screen asking for a confirmation number, first name and last name. After that, hit the'Continue' button.
You must enter the original name used when booking your Hainan Airlines ticket.
If you do not know your ticket confirmation number, please check the ticket details booked on your Hainan Airlines account.
You can also find your ticket confirmation number in the registration email mentioned when booking your ticket.
Review Hainan Airlines flight details. If you have booked a round trip, you must cancel the entire trip. Only one segment of the itinerary cannot be withdrawn. Unfortunately, it doesn't matter if you booked a one-way ticket.
Visit'Travel Funds' to check the status of your refund. We will guide you whether the amount of the ticket you paid is refundable or not. If it says'Refundable', you can check the box next to'Request Refund'. If it says'non-refundable', the amount is non-refundable.
At the bottom of the Hainan Airlines cancellation web page, you will see an option to'Cancel my reservation?' Click the'Yes, Cancel' button to cancel your Hainan Airlines ticket reservation.
Is there a Hainan Airlines Flight Cancellation number in English?
Yes, the H Cancionation Flight Hainan number is available in English. To improve customer communication the airline provides support services in multiple languages ​​such as shipping.

How do I get a full refund for my unpaid ticket

If you would like to get a full refund for your unpaid ticket. Then you need to follow two steps: -
The flight must be completed within 24 hours of registration.
The closing date is seven days before departure.

My contact form will probably be eligible for a refund after 24 hours of exit.
No, voting for a refund after 24 hours has elapsed.

What are the conditions if Hainan Airlines waives cut -off fees?

Here are the events when Hainan Airlines waived the cancellation fees: -
1- The birth of runners or family (blood relationship).
2- theft of valid documents (Passport and Visa).
3- Health problems of passengers.