How do I make a complaint to British Airways?

Booking the tickets with airline after all the research is one thing but getting to experience its travel is another. There are airlines which have quite a good reputation in the aviation industry so much so that they are counted in the list of top airlines. And this is all because of the hard work, features and services and the commendable way to offer help to passengers.

The priority to help passengers make their journey hassle free and that they do not face any inconvenience is the true motive of some airlines. In this list, comes the British Airlines which has not left any stone unturned to help passengers.

The airline and its officials are in continuous working mode so that they can help and satisfy passengers. One such way to help passengers is the active customer service. And British Airways is not far behind in delivering assistance to passengers in case of a complaint. Hence, if you are here to know how do I make a complaint to British Airways then you can refer to the information below.

Choosing to Make a Complaint with British Airways!

When passengers are travelling, it is very common that their baggage gets delayed at the time of arriving at the airport. And the airport staff might help you but still there are situations where bags are damaged or lost. So, for such concerns, British Airways has a separate branch to help passengers. To know how they can make British Airways complaint you can follow the steps below.

1. Launch any preferred web browser and head over to the official page of British Airways from its search bar at the top.
2. Then tap on the “LogIn” button from the top-right corner and enter the login credentials and tap “Next”.
3. A new page gets displayed in front of you, asking the main concern of your complaint. For example, if your issue is related with the baggage then you can select that option.
4. Now, you need to explain your complaint or claim in detail.
5. At the same time for every issue, British Airways portal will ask whether you want to report the concern or want to get the update of the same. Select the correct concern and tap “Next”.
6. In case of claiming, you will be given certain terms and conditions to read. Check the same and then proceed further.
7. Now you will be asked to enter your contact details which includes your active email address, contact number, and other details and then will be updated about the complaint number or claim number or any other concern on the email that you entered.

Therefore, with the help of the above information you come to know how to complain to British airways without any hassle. And you will also be updated on how many days you will be getting the issue resolved.

In case, you need any further help then you are free to contact British Airways customer experts either at the airport if you are there or can use any of the platforms.

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