How to Fix Google Chrome Profile Error?
The problem "Profile Error Occurred" appears when certain users try to run Google Chrome on their PC. Customers who have been affected allege that they must re-login with their Google account every time they open the Chrome browser in order to access their saved tabs and other user preferences. When a user attempts to open a new incognito mode window, the problem is likewise verified to occur, but not when the user checks in with the same account on a different machine.
Chrome is certainly one of the most popular web browsers in Windows 11 due to its simplicity of use, extensive feature set, and useful extensions. However, when attempting to open Google Chrome in standard or Incognito mode, users have recently reported obtaining a strange error. When they try to launch Chrome, an error notice appears with the words "Profile Error Occurred."
What is the source of the Google Chrome Profile Error?
To get to the bottom of this error message, we sought to duplicate the problem and investigated various user reports. According to our observations, there are a number conditions that could cause the Google Chrome Profile issue to appear:
Local cache corruption – One or more corrupted files saved locally in the cache folder are usually the source of the problem. Most users who have had this problem have mentioned the Web Data and Local State files. If this is the case, you can resolve the issue by removing the local cache folder or individual files.
Interference from third-party antivirus – If you have an overprotective third-party antivirus, you may experience problems. In the past, customers who were affected stated that removing the toolbar, which is a browser extension, or deleting the AVG toolbar's system file fixed the problem (avgtpx64.sys)
This article will lead you through some troubleshooting techniques if you're experiencing issues addressing this issue. A list of tried-and-true solutions that other people in a similar situation have used to solve their problems is provided below. The methods are presented in order of effectiveness and severity, so go through them in that order until you discover one that works for you.
Method 1: Delete the Web Data or Local State files.
According to some users, this problem can also occur if the Web Data or Local State files get corrupted. Several people have claimed that deleting one or both of the files cured the problem.
Remember that deleting the files will not cause any data or personal information to be lost. The Google Account you use to sign in stores any account information and user preferences in a secure manner.
To fix the "Profile Problem Occurred" error, delete the two files as follows:
Make sure Google Chrome is closed in all of its instances.
• According to some users, this problem can also occur if the Web Data or Local State files get corrupted. Several people have claimed that deleting one or both of the files cured the problem.
• Remember that deleting the files will not cause any data or personal information to be lost. The Google Account you use to sign in stores any account information and user preferences in a secure manner.
• To fix the "Profile Problem Occurred" error, delete the two files as follows:
• Make sure Google Chrome is closed in all of its instances.
Method 2: Remove any potential for third-party AV interference (if applicable)
Many third-party antivirus suites will install additional browser toolbars to help protect you from online threats because they don't have the same permissions as the built-in solution ( Windows Defender).
These toolbars are normally optional, but they may have been added without your awareness if you sped through the antivirus installation. The problem is that they frequently cause problems, particularly when the antivirus that was previously guarding them is removed.
Other customers in a similar circumstance have named AVG Toolbar, an extra application that gets installed by AVG Internet Security, as the perpetrator. When users deleted the security package that had installed the AVG Toolbar in the first place, it began to cause problems, according to users. Another software tied to the Google Chrome Profile problem is AVG Secure Search.
Most customers were able to resolve the issue by removing the extra utilities and deleting the AVG Toolbar's.sys file.
Keep in mind that the issue could affect a wide range of third-party antivirus applications. If you're using an external security solution, consider temporarily uninstalling it to remove it from the suspect list.
If you previously uninstalled the AVG suite and this scenario applies to you, make sure you remove any remaining optional tools by following the procedures below:
• Press the Windows key + R to bring up the Run dialogue box. Then type "appwiz.cpl" and press Enter to launch Programs and Features.
• In the application list, look for an entry called AVG Safeguard toolbar, which is offered by AVG Technologies. Keep in mind that the name may differ depending on the AVG version you have installed - for example, it could be called AVG Secure Search or AVG Toolbar.
• Note that if you have a newer version of AVG, you won't be able to view it here because the toolbar will be installed directly as a Chrome extension. In this case, skip straight to step 4.
• Right-click on the toolbar and select Uninstall, then follow the on-screen directions to uninstall AVG.
• Open Google Chrome and click OK to fix the "Profile Problem Occurred" error. Then, in the top-right corner of the screen, pick More tools > Extensions from the settings icon.
• In the list of installed extensions, look for AVG Secure search or AVG toolbar and uninstall it by clicking the Remove icon (or the Remove button on newer Chrome builds).
• Finally, delete avgtpx64.sys, which is the main system file that is responsible for AVG Toolbar, from Windows > System32 > Drivers.
• If the "Profile Problem Occurred" problem still persists, restart Google Chrome after deleting all optional 3rd party security tools.
(Method 3). Create a new Chrome user profile
Several affected users stated that forcing the browser to create a new profile on the next startup resolved the issue. Although some users have reported losing their bookmarks as a result of this method, if you have already backed up your Chrome data with your Google account, this should not be the case.
This approach, however, is typically successful in resolving the "Profile Problem Occurred" error, therefore follow these steps:
• Press the Windows key + R to open the Run dialogue box. After that, type "percent LOCALAPPDATA percent Google Chrome User Data." Then press Enter to launch the folder containing Google Chrome's default profile.
• When you get there, look for a folder called Default, which is, as you might guess, your Google Chrome default profile. We may force the browser to create a new one by renaming it to Default-Bak.
• Restart Google Chrome to make a new default folder appear. If the problem goes away, log in with your Google account to reclaim your bookmarks and other user preferences.
Method 4: Uninstall Chrome and clear the Chrome cache locally.
Most affected customers were able to remedy the Google Chrome Profile issue by deleting the browser and the whole local cache folder connected with it. But don't worry, clearing your browser's local cache won't wipe out your user settings, bookmarks, or other personal information. Your information is safely stored in your Google account, and you can access it again as soon as you log in.
To resolve the Google Chrome Profile issue, remove Google Chrome and delete the cached folder connected with it as follows:
• Make sure Chrome is completely closed (including the tray bar agent).
• Use the Windows key + R to open the Run command. Then type "appwiz.cpl" into the Programs and Features box and press Enter.
• Select Chrome from the application list by right-clicking it and selecting Uninstall. Then follow the on-screen instructions to remove the browser from your computer.
• After you've removed Google Chrome, restart your computer.
• On the next start-up, press Windows key + R to open a fresh Run dialogue. Then type "% localappdata% " and press Enter to open the Local folder associated with your active Microsoft account.
• Then enter the Google folder, right-click Chrome, and delete the entire directory, including all subfolders.
• You'll need to reinstall Chrome after you've deleted its local data. To do so, go to this link (here) and download the most recent version available using your default browser.
• Open the program you just downloaded and follow the on-screen directions to complete the installation.
• Now that Google Chrome has been reinstalled, the "Profile Warning Occurred" error should no longer appear.
TIP: If none of the above methods have worked, we recommend talking to the google error support team.
