
If you're using QuickBooks Desktop in a multi-user environment, the QuickBooks Database Server Manager is a critical tool you can't ignore. It plays a behind-the-scenes but essential role in sharing your company file with other users on the network.
This guide will walk you through the purpose of this tool, how to install and use it, and how to resolve the common errors it may trigger. Whether you're an IT admin, an accountant, or a business owner, this article will help you keep your QuickBooks setup running smoothly.
Fix file sharing and multi-user issues using QuickBooks Database Server Manager. Learn how to install, configure, and troubleshoot. Call +1-866-500-0076 now.
QuickBooks Database Server Manager (QBDBSM) is a utility developed by Intuit to host company files in a multi-user setup. It allows multiple users to access the same company file simultaneously over a network.
Without QBDBSM running correctly, QuickBooks multi-user mode cannot function, and users may lose access to shared files.
The QuickBooks Database Server Manager performs several key tasks:
Scans folders that contain company files to enable multi-user access
Creates .ND (Network Data) files for shared access
Runs background services to allow simultaneous logins
Ensures database integrity in a multi-user environment
Follow these steps to install the server manager on the hosting computer:
Step 1: Download the QuickBooks installer from Intuit’s official site.
Step 2: Run the installer and choose Custom or Network Options.
Step 3: Select I’ll be using QuickBooks on this computer AND I’ll be storing company file here (or just storing, depending on your need).
Step 4: Complete the installation.
Step 5: Open Database Server Manager and scan the folder where your company file is saved.
Tip: Ensure the firewall allows QuickBooks Database Server Manager to communicate over the network.
You can also consider visiting this page if you're experiencing problems like
QuickBooks Multi User Mode Not Working — an issue often tied to a misconfigured or inactive server manager.
When QBDBSM isn’t working properly, you may run into several errors:
1. QBDBMgrN Not Running on This Computer
This occurs when the QuickBooks Database Server Manager service isn't active on the host machine.
2. H202, H505, or H303 Errors
These errors are related to connectivity issues between workstations and the host server.
3. QuickBooks Can’t Connect to Company File
Often caused by misconfigured folder permissions or blocked firewall ports.
4. Error 6000 Series
Indicates company file access issues often due to .ND file corruption or multi-user configuration errors.
Some common reasons include:
Windows Firewall blocking required ports
Outdated QuickBooks version or server manager
Damaged network descriptor (.ND) files
Improper folder permissions
The service QBDBMgrN is not running
Step 1: Restart the Database Server Service
Press Windows + R, type services.msc
Locate QuickBooksDBXX service (XX = version year)
Right-click and select Restart
Make sure startup type is set to Automatic
Step 2: Rescan Company File Folder
Open Database Server Manager
Click Browse and select the folder containing your QuickBooks company file
Click Start Scan
Check for successful scan confirmation
Step 3: Configure Firewall & Antivirus
Add exceptions for:
QBDBMgrN.exe
QBCFMonitorService.exe
Open required ports based on your QuickBooks version (e.g., 8019, 56728, etc.)
Step 4: Rename or Recreate .ND File
Navigate to your company file folder
Find the .ND file (e.g., CompanyName.qbw.nd)
Rename it to CompanyName.qbw.nd.old
Rescan folder with Database Server Manager to recreate a new .ND file
Always install QBDBSM on the host or server machine
Keep both QuickBooks and server manager updated
Backup company files regularly
Avoid installing multiple versions of QBDBSM unless necessary
Don’t disable QBDBMgrN in Windows Services
Without QBDBSM:
Multi-user mode won’t function
Workstations will fail to open company files
Company file access will be unstable or slow
You risk data integrity when multiple users access the file directly
If you've tried all the steps above and still face access issues, it's time to call QuickBooks-certified experts at +1-866-500-0076. They can remotely troubleshoot deeper network and server issues that are hard to identify manually.
Conclusion
The QuickBooks Database Server Manager is the engine that drives multi-user mode in QuickBooks Desktop. When it’s configured correctly, you’ll experience smooth, uninterrupted access to company files across your network.
Take a proactive approach—keep your server updated, firewall configured, and services running. And if things go south, call +1-866-500-0076 for expert support. That’s how you keep your accounting operations stress-free and efficient.
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