past paper SNS

agnusdei·2025년 8월 12일
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ICT

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0. Question

Explain Social Network Services (SNS).


1. Introduction

Concept / Definition:
A Social Network Service (SNS) is an internet-based platform designed to enable users to create profiles, connect with others, and share information, media, and activities. Well-known examples include Facebook, Instagram, Twitter (X), and LinkedIn.

Historical Background:
SNS platforms began emerging in the late 1990s, with early examples like SixDegrees.com. In the early 2000s, services such as Friendster, MySpace, and Facebook popularized the concept. Over time, SNS evolved from simple friend-finding tools to complex ecosystems integrating multimedia sharing, targeted advertising, and AI-driven content recommendations.

Purpose of Emergence:
The primary objectives are to connect people, facilitate communication, support community building, and provide marketing and information-sharing channels for individuals, organizations, and enterprises.


2. Main Body

Architecture / Operating Principle

SNS platforms typically have:

  1. User Management Module – Registration, authentication, and profile management.
  2. Relationship Graph – Data structures to represent “friend,” “follower,” or “connection” links.
  3. Content Management System (CMS) – Enables posts, comments, likes, and media uploads.
  4. Feed Algorithm Engine – Determines the order and relevance of displayed content.
  5. Messaging and Notification Subsystem – Real-time communication and alerts.
  6. Database Infrastructure – Stores user data, relationships, posts, and media.

Data Flow:
Client (web or mobile app) ⇄ API Gateway ⇄ Application Server ⇄ Database/Storage ⇄ CDN (Content Delivery Network) for media distribution.


Types / Characteristics

  • General-purpose SNS: Facebook, Twitter – broad user base, versatile content types.
  • Media-centric SNS: Instagram, TikTok – image and video first.
  • Professional SNS: LinkedIn – career networking and recruitment.
  • Community-focused SNS: Reddit, Discord – thematic communities and group discussions.

Advantages / Disadvantages

AdvantagesDisadvantages
Instant and broad communicationPrivacy risks
Effective marketing and brand awarenessSpread of misinformation
Community building & collaborationUser addiction and productivity loss
Real-time customer feedbackCyberbullying and harassment potential

Comparison with Other Technologies

  • Email: Primarily one-to-one or one-to-few communication; SNS supports one-to-many and many-to-many interactions.
  • Blog: Mostly unidirectional publishing; SNS emphasizes bidirectional engagement and network effects.

Practical Applications

  • Enterprise Marketing: Targeted advertising, influencer partnerships, campaign analytics.
  • Customer Service: Real-time support, issue tracking, and community Q\&A.
  • Internal Corporate Networks: Private SNS for internal communication and collaboration.
  • Public Relations: Crisis communication, brand image management.

  • Short-form video and live streaming as engagement drivers.
  • AI-based personalization for content curation and ad targeting.
  • Increased regulation and tools for privacy control.
  • Integration with e-commerce (social commerce).

3. Conclusion

Summary:
SNS is a foundational technology in the digital era, enabling mass-scale interaction, information exchange, and community formation. While it provides significant benefits in communication, marketing, and social engagement, it also presents challenges in privacy, misinformation, and social impact. Responsible design, ethical use, and robust security measures are essential.

Child-friendly Summary:
SNS is like a big online playground where people can talk, share pictures, and make friends from all over the world.


Summary Table

CategoryKey Points
DefinitionInternet platform for social interaction and content sharing
Key FunctionsProfiles, relationships, feeds, messaging, notifications
ExamplesFacebook, Instagram, Twitter, LinkedIn
AdvantagesFast communication, marketing, community building
DisadvantagesPrivacy risks, misinformation, addiction risk
ApplicationsMarketing, PR, customer support, internal networking
TrendsShort videos, AI personalization, social commerce

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