When there is an unavoidable circumstance and canceling your ticket is the only option, you can do so by going to the official Porter Airlines website. When you are unsure of your trip or are someone who still has uncertain plans, you will have 24 hours to reflect and rethink your trip with Porter Airlines. The airline follows the cancellation policy rules prepared by the relevant department. For example, if you purchased a refundable ticket, you will receive a full refund as per the policy. Some people usually buy a non-refundable ticket, but it's always a good idea to invest in a refundable ticket as you will still be refunded if Porter Airlines cancels.

Porter Airlines Flight Cancellation Policy

With several aspects in mind, the airline has designed its cancellation policy so that more and more people can trust them. This is one of the reasons why Porter Airlines' cancellation policy is considered the most flexible. But to reap the benefits of these flexible policies, you will need to keep the following points in mind:

Like any other airline, you can also submit your cancellation request within 24 hours of booking to avoid Porter Airlines cancellation fees.
To get a full refund of your ticket, it is suggested to purchase a refundable ticket.

Here are the steps to easily change and cancel your flight with Porter Airlines:

First, go to the booking site and continue
Then log into your account using the correct email address and password.
Select the options you are looking for.
Click on the management tab to enter the correct name and flight number in the fields.
Now select the Edit Flight tab and check the charges.
Then click on a flight to book if you're ready to move on to the next simple process.
Click Help and additional flight modification information and cancellation assistance to simply cancel your flight.
Enter passenger name and cell phone number and proceed to the next process to submit cancellation information.

Many customers have asked that if they cancel their Porter plane tickets within 24 hours of purchase, will they get a full refund of the plane ticket for the ticket they booked and then canceled?

The answer to this question is yes, you will get a refund for your canceled tickets that you purchased and canceled within 24 hours without penalty charges i.e. full refund of the value of the ticket.

You can even cancel your reservation online or call Porter customer service directly to cancel and request a refund you'll get for your cancellation ticket.

Porter Airlines Refund Request Form to obtain credit for the value of your Porter Airlines cancellation ticket.

However, there are expectations for everything, and therefore the same with Porter's cancellation policy:

Cancellation by Porter Airlines of the ticket booked within 24 hours of your departure.
Ticket reservation using the Porter Pass.
Booking plane tickets with VIPorter points.
The Porter Airlines airline ticket reservation was purchased by paying with Porter Credit or a gift certificate.
Porter Airlines Cancellation of a ticket for which payment was made with a Porter Pass voucher, VIPorter points or booking / account credit etc. cannot be canceled.

Porter Airlines cancellation within 24 hours

The airline offers simple and flexible policies to its passengers. And to learn more about canceling carrier airlines within 24 hours, check out the following:

All tickets i.e. Basic, Standard, Flexible and Freedom are fully refundable if you cancel your reservation within 24 hours of purchase.
Refunds will only be made under the payment method you chose when purchasing the ticket
Tickets that are not eligible for an online refund will be partially or fully paid for using flight credits, gift certificates, etc.
If you booked your plane tickets through a third-party booking agency or platform, you will need to contact them directly in the event of a flight cancellation and refund.

Porter Airlines Cancellation Fee

If you cancel your tickets, a certain amount will be charged as a cancellation fee. However, the cancellation fees depend on the type of tickets purchased. So, take a look at the table below to learn more about Porter Airlines flight cancellation policy fees:

How do I cancel a Porter Airlines flight at the airport?Some of the frequently asked questions about Porter Airlines and its policies have been answered here:

Will the airline waive the change fee before the impending bad weather?
The airline will not waive any charge for this reason unless a special travel notice is posted on the airline's official website stating that the change charge will be waived for a particular flight. Contact the airline to learn more about Porter Airlines' weather cancellation policy.

What booking details can be changed online?

With the "My reservations" option, you will have a simple mode to modify or update the following elements:

1. Flight time
2. Type of tariff
3. Date of travel

In addition to that, you can also change some details (if your ticket is eligible to do so). And these include:

1. Modify or add your seat selection
2. Add special service requests
3. Add checked baggage
4. Buy travel insurance
5. Update travel documents or passport details
6. Add VIPorter membership details
7. Add car rental services
8. Reserve your parking space (only for departures from Toronto)

Denied boarding or cancellation

Porter Airlines has a flexible denied boarding policy for its passengers to ensure that the airline provides them with fair treatment and adequate compensation. For example, if you are denied boarding due to situations under the airline's control, you will be entitled to the following benefits:

If the airline is unable to accommodate you on another flight within 9 hours, they will surely arrange your seat on another flight within 48 hours of your actual departure time.
If the alternative options are not suitable or suited to your exact needs, you can submit a request for a refund of your unused ticket or part of the ticket.
Likewise, the airline has different policies for different conditions or situations which you may experience by calling the Porter Airlines customer service number.

Flight delays and compensation

Compensation paid by the airline for delays is based on the length of the delay. This compensation is paid by them within 48 hours by check or cash. For more details, see the table below:

Duration of delay compensation

0-6 hours CAD 900
6-9 hours CAD 1800
9 hours or more 2400 CAD
Porter Airlines Refund Policy
Refunds may be requested for tickets that are not used due to travel delays due to the airline or related issues. However, you should keep in mind that not all refunds are insured. All reimbursement requests are verified and managed according to the rates and regulations and the general conditions of the air ticket booked.

Porter Airlines Reservation Modification Policy and Fees

The airline has different policies for booking changes. They will help you book your flight at no additional cost in the event of a disruption that delays your trip by 3 hours or more. In this case, they will re-book your tickets for the next flight within 48 hours. If you are not satisfied with the alternative arrangements or if they are not suitable, you can also request a refund. Call Porter Airlines for details.

Change reservations on your Porter airlines to change the flight
To change your flight booking with Porter Airlines, you will need to visit their official website or call them. On the website, you will need to go to "Manage my reservation" to make the necessary changes. If in doubt, you can call the airline directly on Porter Airlines customer service number for appropriate assistance and advice.

Frequently Asked Questions About Porter Airlines

Some of the frequently asked questions about Porter Airlines and its policies have been answered here:

Will the airline waive the change fee before the impending bad weather?
The airline will not waive any charge for this reason unless a special travel notice is posted on the airline's official website stating that the change charge will be waived for a particular flight. Contact the airline to learn more about Porter Airlines' weather cancellation policy.

What booking details can be changed online?

With the "My reservations" option, you will have a simple mode to modify or update the following elements:

1. Flight time
2. Type of tariff
3. Date of travel

In addition to that, you can also change some details (if your ticket is eligible to do so). And these include:

1. Modify or add your seat selection
2. Add special service requests
3. Add checked baggage
4. Buy travel insurance
5. Update travel documents or passport details
6. Add VIPorter membership details
7. Add car rental services
8. Reserve your parking space (only for departures from Toronto)

Can I make changes on the day of my scheduled flight departure?

Your tickets are eligible for this if you purchased your tickets directly from the official Porter Airlines website. If you are unable to get this option, you can call the airline's customer service number and they will handle the same on your behalf.

Can I cancel or change my flight if I have already checked in?

Yes, you can do it but as part of the “online flight modification process”. In doing so, you will be asked to confirm that you want to cancel the registration registration. However, you will not be able to enjoy the benefits of this facility if your checked baggage has already been dropped off at the airport.

Can I add my baby to my current booking?

Yes, you can add your child, but he or she should be a baby in the lap. This can be done up to 1 hour before your flight's scheduled departure by calling the Porter Airlines phone number + 1-888-588-2434