How to fix "Cannot open your terminal '/dev/pts/0' - please check."

link to fix: https://thedbadmin.com/how-to-fix-cannot-pen-your-terminal-dev-pts-2-please-check/

[thedbadmin@testdb01 ~]$ screen -S screen_test
Cannot open your terminal '/dev/pts/2' - please check.
[thedbadmin@testdb01 ~]$

[thedbadmin@testdb01 ~]$ screen -ls
There is a screen on:
12991.load_data (Detached)
1 Socket in /var/run/screen/S-thedbadmin.

[thedbadmin@testdb01 ~]$ screen -x 12991.screen_test
Cannot open your terminal '/dev/pts/0' - please check.
[thedbadmin@testdb01 ~]$